10 Amenities Guests Love from a Hotel
If you're spending a night away from home, there are certain amenities that a hotel should provide in order to make your stay a good one. Towels, tea-making facilities, a TV – these are pretty much standard. What guests really want are these 10 amenities:
Free WiFi
34%
of leisure travellers say that free Wi-Fi is a must when staying in a hotel, while 56% of business travellers say the same.
Free Parking
89%
of people expect to arrive at a hotel and be able to park free. Valet parking would be ideal too – so long as it's free!
84%
Complimentary breakfast is mostly found in the midscale category of hotels. Only 4% of hotels in the luxury category offer breakfast free.
Personal Care Items
72%
of travellers regard personal care items as an important hotel amenity. The items may include:
Shampoo
Conditioner
Mouthwash
Vanity kit
Body wash
Shower cap
Sewing kit
Aqua brush
Coffee Maker
23%
of hotel guests list a high-end coffee machine as their favourite amenity.
If you'd rather have coffee made for you, the Ace Hotel in New York City provides guests with a 24-hour freshly brewed Stumptown coffee, delivered straight to your room.
20%
Remote Control Functionality
of hotel guests say that remote control functionality is their favourite new room amenity. Wired rooms should have one remote that is capable of operating Tv, Temperature, Lights, Curtains, Music systems and Air Conditioning.
iPad
15%
of traveller's say that they would love to visit a hotel that offers free access to an iPad.
Known for taking luxury to a completely new level, The Burj Al Alrab in Dubai, United Arab Emirates, offers guests a 24-karat iPad engraved with the hotel's logo. As well as browsing the web, watching video and playing games, the device can be used as a 'virtual concierge' to access hotel information and services. Smitten guests also have the option to purchase the devices for $10,200. Also available in gold are iPhone 5s, iPad minis, and Blackberry Q10s.
15%
Massage chairs
of hotel guests list a massage chair as their best hotel amenity.
These chairs should be leather upholstered and reclining. One massage chair to look out for is the Inada Sogno Dreamwave Massage Chair, which covers 1,000 square inches and has a figure-eight motion that is designed to mimic real-life therapists.
Fitness Centre
A high-end fitness centre is the number one favourite luxury hotel amenity for 26% of traveller's.
Top gym features include:
Treadmills
Exercise bikes
Elliptical machines
Stepmills
Weight training equipment
Indoor or outdoor swimming pool
Whirlpool
Sauna and steam room
Free Transportation
54%
of hotel guests list complimentary use of a Rolls Royce Phantom as their top 'outrageous' hotel amenity.
The Four Seasons Hotel in Beverly Hills, California, offers guests a complimentary 'Suite Drive' package that provides cars at the airport that can be driven to the hotel. Cars include Maseratis, Ferraris, Bentleys, and Porsches.